WILLKOMMEN AUF UNSERER NEUEN WEBSITE!

Erhalten Sie 10 % zusätzlichen Rabatt auf den bereits tollen Preis! VERWENDEN SIE DEN RABATTCODE: MMCNEP
Free Shipping | Chemicals PlanetFree discreet delivery on orders from €50

Fast Shipping | Chemicals PlanetPaid before 12:00 (CET) = Dispatched today

Customer Service

Luma Delivery and Returns

We hope you love shopping with Chemical Planet’s. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Luma late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

Merchandise total *STANDARD
5—7 day shipping **
PRIORITY
2—3 day shipping **
OVERNIGHT
Next business day **
Up to $200$16$26$33
$200.01—500.00$21$31$38
$500.01—1000.00$29$39$46
Over $1000.00$34$44$51

*before tax and additional charges
**after processing if ordered by 12:00 noon PST

Returns and Replacements

We want you to be completely happy with your Chemical Planet’s order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

Returning Gifts

When returning a gift, a Chemical Planet’s Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Luma store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Chemical Planet’s Gift Card.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Chemical Planet order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for Chemical Planet to process your return.

Free Shipping Icon | Research Chemicals Netherlands Geschenk bei jedem Einkauf Kostenlose Probe bei Bestellung ab 40€
Same Day Shipping Icon | Research Chemicals Kostenloser Versand Kostenloser Versand ab 50€ (NL)
Laboratory Tested | Research Chemicals Laborgeprüft Wir stehen hinter unseren Produkten
Bank Transfer and Bitcoin Payment options Icon | Research Chemicals Schnelle Lieferung Lieferung innerhalb von 24 Stunden (NL)
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.